Corporate policy

01 Entreprise

• We are committed to a flat, simple structure with clear and logical processes
• All processes are consistently catered to customer requirements
• What makes our employees stand out is that they identify strongly with the company and show unwavering commitment
• Each member of staff contributes towards continuous improvement of the business
• Regular training and further education is conducted to deepen the expertise we require

02 Suppliers 

• We strive to maintain a lasting and cooperative relationship with our suppliers
• Sustainable relationships with first-rate producers are a key factor in meeting the high expectations of our customers

03 Customers

• Our customers are at the focus of all these considerations and actions
• Our performance on the market is consistently oriented to the needs and requirements of our customers
• The combination of trust, mutual appreciation, satisfaction and the highest degree of quality is a guarantee for shared success

04 Other stakeholders 

• As a company we share some responsibility for preserving the environment.
• Core environmental values and legislation have a guiding influence on what we do
• We run our business with care and do oEur utmost to fully appreciate and conserve resources

«litigious»for our customers

The quality management system of Brütsch/Rüegger Metals AG according to ISO 9001 was introduced in 1992 and has been continuously adapted to new requirements ever since.

In 2001 this was replaced by the new ISO 9001:2000 standard.

At the beginning of 2008 we were certified with the new standard ISO 9001:2008.

At the beginning of 2018, our quality management system was checked by SQS for both its conformity to the standard and its expediency as part of the recertification audit according to the revision of ISO 9001:2015 by the company SQS.

Through constant optimization and continuous improvement of our processes, we were able to successfully pass this recertification according to the new standard.

Also in the future you can count on the fact that our services as well as the processes required for it are constantly adapted to your individual needs. In this way, we can constantly improve our service and maintain it at the highest level.

In the context of the company takeover of Walter Looser AG, we have negotiated a ‘certificate-free transition period’ until August with the SQS certification authority for the extension of the scope. We will carry out the recertification with an extended scope in August and will therefore not receive the new certificate until the end of August.